Refund policy

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Returns & Refund Policy

We truly believe that a great shopping experience is what brings customers back. Your satisfaction is our priority, which is why we proudly offer a Risk-Free 3-Day Return Guarantee.

If you are not completely satisfied with your purchase for any reason, we will do our best to resolve the issue and ensure you have a positive experience.

Return Eligibility

  • Returns and exchanges are accepted within 3 days of delivery.
  • The product must be unused, unworn, and in its original condition.
  • Items must be returned with all original packaging and accessories.

Return Options

Self Return Company Return
You can send the product to our warehouse using any trackable courier service. Once the returned item is received and verified, we will process a 100% refund. We will arrange pickup from your address. After inspection, you will receive a 60% refund of your order value. Shipping and handling charges are non-refundable.
Return Address

334 99 Shopping Centre
Amroli - 394107

Return Request Details

Please reply to the same email with the following information:

  • Order ID
  • Return Type
  • Preferred Refund Method
  • PhonePe / Google Pay (UPI ID) or Bank Transfer Details

Non-Returnable Items

  • Gift Cards
  • Downloadable Software
  • Some Health & Personal Care Items
  • Perishable Goods
  • Flowers
  • Newspapers & Magazines
  • Hazardous Materials
  • Flammable Liquids & Gases

Partial Refunds

Partial refunds may be granted for the following:

  • Books with obvious signs of use.
  • Opened CDs, DVDs, software, video games, cassette tapes or vinyl records.
  • Products that are damaged, missing parts, or not in original condition for reasons not caused by us.

Refund Process

Once your returned item has been received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original payment method within a few business days.

Late or Missing Refunds

If you have not received your refund:

  • Check your bank account.
  • Contact your credit card provider.
  • Contact your bank, as processing times may vary.

If you still have not received your refund after completing these steps, please contact us.

Email Support

nihareeka.creation.castemar@gmail.com